DOCUMENT:Q95964 20-FEB-2002 [pcmail] TITLE :PC Win: Version 3.0b Installs as 3.1 with Shared Windows PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0b OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, version 3.0b ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Mail version 3.0b for PC Networks installs as version 3.1 and the following version 3.0b features are not available: - The Spelling Checker is not available. - There are no demos available. - The Wastebasket is a folder with an "X" on it. CAUSE ===== The following configuration produces the problem: A shared version of Windows installed on a network server with the local user's Windows directory located on the workstation. The MSMAIL directory can be either on the server or local. RESOLUTION ========== One of the following procedures will correct the problem: - Upgrade to Mail 3.2a, which contains the updated Microsoft Mail SETUP.EXE file. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base: mailupd - Run Windows Setup and install the local user's Windows directory on the server. - Copy the MSMAIL.EXE file from a local installation of Windows and Mail into the user's directory on the server. Note: If a local installation is not available, the Network Administrator can install one for installation purposes only. Additional query words: 3.00b ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN300b Version : WINDOWS:3.0b ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.