DOCUMENT:Q101671 05-NOV-1999 [pcmail] TITLE :PC WRmt: Inbox Shadowing Not Recommended PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Remote for Windows, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Inbox Shadowing is not recommended when using version 3.2 of Microsoft Mail Remote for Windows because of possible problems accessing the same mailbox as the one being used by Microsoft Mail for Windows. NOTE: For more information on Inbox Shadowing, please see the following article in the Microsoft Knowledge Base: Q96718 PC Win: Description and Use of Inbox Shadowing CAUSE ===== The Windows client is the controlling client. Therefore, if you delete messages with another client such as Mail Remote for Windows or Microsoft Mail for PC Networks, MS-DOS workstation, the Windows client does not reflect the deletions. For example, after you delete a message with Mail Remote for Windows or the MS-DOS client, the inbox shows 85 headers or messages. However, when you run the Windows client, it tells you that there are 127 messages in the Inbox. STATUS ====== Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for PC Networks. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailRemote320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.