DOCUMENT:Q101903 12-NOV-1999 [pcmail] TITLE :PC WRmt: Reducing Long Time-Outs with AT&T Driver PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Remote for Windows, version 3.2 ------------------------------------------------------------------------------- SUMMARY ======= When you are using the AT&T driver for Mail Remote for Windows, you might experience what seems to be extraordinarily long time-outs upon interruption of service from the AT&T host. To shorten this time, use a serial communication cable between your modem and computer that supports Pin 8 for Carrier Detect, and select the Carrier Detect option in the Communications dialog box. MORE INFORMATION ================ By default, the Carrier Detect option is not selected for use with the AT&T driver. This can allow common serial printer cables to be used for modem connections, even though these cables should not be used for modem communication. If for any reason there is an interrupted connection, and the Carrier Detect check box is cleared (not selected), Mail may take several minutes to time-out. To make the time-out faster, make sure your modem cable has a data carrier detect pin. If it does not, and you select the Carrier Detect check box, the modem will not connect to the AT&T Mail Service. Once your have installed a serial communication cable that provides correct service of Pin 8 for Carrier Detection, select the Carrier Detect check box. To do this, choose Communications from the Mail menu, then choose the Communications button. The Communications dialog box appears with the Carrier Detect check box. For more information about the carrier detect option, see section F, "Carrier Detection and Serial Cables" in section 2, "Mail Remote Driver" of the README.TXT file installed with Microsoft Mail Remote for Windows. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailRemote320 Version : WINDOWS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.