DOCUMENT:Q95016 09-NOV-1999 [pcmail] TITLE :PROFS: "System Abend 155" Installing Gateway on Host PRODUCT :Microsoft Mail For PC Networks PROD/VER::2.1b OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to PROFS, version 2.1b ------------------------------------------------------------------------------- SYMPTOMS ======== An attempt to install the Microsoft Mail Gateway to PROFS on the MS-Gate VM ID on the host system fails immediately after you initiate the install command. When this error occurs, VM generates the following error message: Generating National Language Support. DMS Abend 148T system abend 155 called from 3020628 reason code 0000000 CAUSE ===== The abend 155 error has three major causes: - The PROFS gateway VM ID is not properly linked to the system disk that contains the VM Assembler. The assembler is required to process commands in several PROREXX modules used by the install program. - An assembler other than the IBM VM assembler is installed on the system. The alternative assembler causes an incompatibility conflict with the IBM CONVERT command in the PROREXX module of the INSTALL EXEC. - The version of the VM operating system installed on the computer is not compatible with the IBM CONVERT command in the PROREXX module of the INSTALL EXEC. RESOLUTION ========== To resolve the first cause of this error, the VM administrator must give the MS-Gate ID access to the VM system disk that contains the assembler. To resolve the second cause of this error, the VM administrator must install the IBM VM assembler and give the MS-Gate ID access to it. To resolve the third cause of this error, replace the IBM CONVERT command line in the PROREXX module of the INSTALL EXEC with the following line: GENCMD PROREXX ( USER OUTMODE F ) Additional query words: 2.10b Installation PROREXX Assembler ErrMsg ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateIBMPROFS210b Version : :2.1b ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.