DOCUMENT:Q104374 08-NOV-1999 [pcmail] TITLE :PROFS: Err: Host Time-Out, Host Access Left in XEDIT on VM/ESA PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Host Access for IBM PROFS and OfficeVision, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== In versions 3.2 and earlier of Microsoft Host Access for IBM PROFS and OfficeVision, the PROFSIN CSI file may get stuck in XEDIT mode while processing messages from the local-area network (LAN). This brings the processing of messages to a halt, and eventually causes the gateway to exit out to MS-DOS with a host timeout error. The most noticeable sign that this problem has occurred is that when you toggle to the host, Host Access is in the XEDIT screen with an empty file. This problem is known to occur in versions 1.1 and 2.0 of VM/ESA. CAUSE ===== This problem occurs after the PROFS gateway has unloaded the PROFSIN.DAT file from the VMGATE subdirectory on the LAN to the host as PROFSIN CSI. The Host Access code begins processing the information in the data in the PROFSIN CSI file, one record at a time. As each record is processed, it is deleted; eventually, all records are processed and the file is empty. At this point, the Host Access code in the PWAFSCSI XEDIT file issues a COMMAND FILE command to exit the file. However, you cannot issue the COMMAND FILE command on an empty file in VM/ESA 1.1. Therefore, the COMMAND FILE command is ignored, and the file remains open. RESOLUTION ========== On the VM ID's 193 disk, there is a file called PWAFSCSI XEDIT. Place the following code at the end of the file, right below the line issuing the COMMAND FILE command: &IF RC NE 0 QQUIT This code allows the Host Access component to close the PROFSIN CSI file after all the records have been processed; the Host Access component then can continue normal operation. Additional query words: 3.20 VM/ESA 1.1 2.0 XEDIT PROFSIN CSI ErrMsg ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.