DOCUMENT:Q86114 08-NOV-1999 [pcmail] TITLE :PROFS: How to Prevent the Gateway VM ID from "Going to Sleep" PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to IBM PROFS and OfficeVision, version 3.2 ------------------------------------------------------------------------------- SUMMARY ======= If the Microsoft Mail gateway VM ID is logged off automatically, the LAN side will not be able to communicate and will subsequently exit to MS-DOS. The VM administrator should make sure that the gateway VM ID is not included on the list of IDs that will be automatically logged off of VM because of inactivity. Also, make sure the gateway VM ID does not load any "screen saver" software, which would blank the host session screen. This prevents the LAN side gateway program from "reading" the host session screen. Additional query words: 3.20 pcmail profsvm ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateIBMPROFS320 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.