DOCUMENT:Q125920 15-NOV-1999 [pcmail] TITLE :PROFS: Template Information Lost Using IMPORT -T PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to PROFS, version 3.2 ------------------------------------------------------------------------------- SUMMARY ======= When importing PROFS gateway templates in to a Mail for PC Networks postoffice, if you include the T option within the import file (a text file containing user updates A=Add, M=Modify, D=Delete, or R=Replace), this will create a new template and remove all old template information. As a result, the template information for existing users will be lost. If the intent is to put in new template information for all users, this method is good to use. However, if the intent is to add or modify a few individual users, use the A or M transaction followed by the template data for the user. Do not include the entire T transaction that indicates creation of a new template. MORE INFORMATION ================ A T record in the text file means Create the Following Template file when import is executed. For example: T PROFS:VMGate/Node Location:~20~20~A~~ Department:~20~20~A~~ System Name:~20~20~A~~ An update import file generally will contain A, M, D, or R types of records for external postoffices and gateways. A T record is used if a full-refresh (delete existing information and re-add) is needed to an existing node or when introducing new nodes. For PROFS users, user and template information is stored at the Node level. For each node, information exists in three files: 1. .usr (for users) 2. .inf (for template information) 3. .tpl (for the template) Additional query words: 3.20 3.20a ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.