DOCUMENT:Q115491 08-FEB-2002 [pcmail] TITLE :SMTP: Err Msg: Error Bind (110) Smtp_listen System Error PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to SMTP, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Mail Gateway to SMTP may produce the following error when starting: Error bind (110) smtp_listen system error CAUSE ===== When the SMTP gateway starts, it attempts to lock open the first socket from the TCP/IP software. If the socket is not available or is already locked open by an incoming connection, the error occurs. RESOLUTION ========== Try to restart the SMTP gateway. If you still get the error, ensure that the mail routing host has nothing queued up for the SMTP gateway and then try to restart the gateway again. You can also disconnect the network cable from the SMTP gateway computer, start the gateway and plug the network cable back in to ensure there are no incoming connections. STATUS ====== Microsoft has confirmed this to be a problem in Mail Gateway to SMTP version 3.0. To resolve this problem, obtain the TCPTSR.EXE upgrade (dated 09/06/95, 66,816 bytes). MORE INFORMATION ================ You can find TCPTSRU.EXE, (http://support.microsoft.com/download/support/mslfiles/TCPTSRU.EXE,) a self-extracting file, on the following services: - Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home page, click the Support icon. Click Knowledge Base, and select the product. Enter kbfile TCPTSRU.EXE, and click GO! Open the article, and click the button to download the file. - Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles folder. Get TCPTSRU.EXE - The Microsoft Network On the Edit menu, click Go To, and then click Other Location. Type "mssupport" (without the quotation marks). Double-click the MS Software Library icon. Find the appropriate product area. Locate and Download TCPTSRU.EXE. For additional information about downloading, please see the following article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft employees should connect to the CROSSPRD database. Additional query words: 3.00 Lan Manager ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateSMTP300 Version : :3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.