DOCUMENT:Q127727 30-OCT-1999 [pcmail] TITLE :SMTP: Err Msg: The Following Recipients Could Not Be Reached PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to SMTP, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When a user sends mail to SMTP recipients, the mail is returned almost immediately with an error: The following recipients could not be reached... CAUSE ===== The postoffice was installed on a PC/NFS volume on a UNIX server. The permissions for the postoffice files may not be set to 7/7/7, which means read/write/execute for owner/group/world. RESOLUTION ========== Ensure that all postoffice files--in particular, the SMTP gateway mailbag file--are set to 7/7/7. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateSMTP300 Version : MS-DOS:3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.