DOCUMENT:Q134950 10-NOV-1999 [pcmail] TITLE :X400: Err Msg: Translate to Local Form Failed on Message: PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to X.400, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Version 3.2 of the Microsoft Mail Gateway to X.400 may not be able to successfully translate messages to local form. As a result, the following error will occur: ERROR 3 (transmitting message to local message store): Translate to local form failed on message: xxxxxxxx where xxxxxxxx is the message hexid that is then copied to the \X400\BAD directory on the gateway postoffice. CAUSE ===== This error can occur if the X400GATE.EXE is being executed from a network drive, as opposed to local drive. When the X.400 gateway is installed, it prompts for the drive and path to the Microsoft Mail for PC Networks executable files. This is where X400GATE.EXE is placed. If it is located on a network drive, this error may occur. RESOLUTION ========== Move the file X400GATE.EXE to a local drive, and ensure the TMP environment variable is pointing to a valid temporary directory on the local drive. Additional query words: 3.20 3.x ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGatex400320 Version : MS-DOS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.