DOCUMENT:Q115349 05-NOV-1999 [pcmail] TITLE :X400: SMTP Address Dropped from To and CC Lists PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to X.400, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If you send a message to the X.400 gateway with an SMTP address in the TO: or CC: list, the SMTP address is dropped. CAUSE ===== SMTP addresses selected from the global/POSTOFFICE address list are displayed. One-off SMTP addresses (entered by the originator) are not displayed. RESOLUTION ========== The gateway now creates a free-form name for all recipients as follows: - if only a foreign email address is available, enclose it in single quotes: 'laurahal@microsoft.com' - use a friendly name if one is available, and put the foreign address in parentheses: Laura Halliday (laurahal@microsoft.com) The SMTP address is shown with its friendly name but it cannot be replied to. Additional query words: ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGatex400320 Version : MS-DOS:3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.