DOCUMENT:Q131938 25-JUN-2002 [accother] TITLE :ADT2: ADT Setup Errors Caused by Invalid Application Name PRODUCT :Microsoft Access Distribution Kit PROD/VER:WINDOWS:2.0 OPER/SYS: KEYWORDS:kberrmsg kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Access Developer's Toolkit, version 2.0 ------------------------------------------------------------------------------- Novice: Requires knowledge of the user interface on single-user computers. SYMPTOMS ======== When you run the Microsoft Access Developer's Toolkit (ADT) Setup Wizard to create a custom Setup program, you may encounter one of the following problems: - The Setup Wizard (SETUPWIZ.MDB) does not create your distribution disks and you receive the following error message: convertReference: Unable to find - The Setup program (SETUP.EXE) does not install your application and you receive the following three consecutive error messages: - Bad Setup version field. - Processing Top Level information failed. - Setup was not completed successfully. - The Setup program (SETUP.EXE) truncates the bottom line of your application name in the "Welcome to" information that appears on the first Setup screen. CAUSE ===== In the Setup Wizard's "What is the name of your application?" box, you included an exclamation point (!), a quotation mark ("), or a comma (,), or your application name is approximately 30 characters long. The Setup Wizard does not alert you that you are entering invalid characters or that your application name may be truncated. NOTE: Although the application name can be up to 30 characters long, when the application is set up on a computer (computer 1) whose font size is larger than the font size of the computer (computer 2) on which the application was created, or if the monitor resolution of computer 1 is lower than the monitor resolution of computer 2, the application name may be truncated. RESOLUTION ========== To work around this problem, in the Setup Wizard, enter an application name with fewer characters or enter an application name that does not contain invalid characters. A valid application name can be up to approximately 30 characters long (see the note in the "Cause" section) and can consist of letters, numbers, and all punctuation marks except the exclamation point (!), the comma (,) and the quotation mark ("). STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Access version 2.0. This problem no longer occurs in Microsoft Access for Windows 95 version 7.0. MORE INFORMATION ================ Steps to Reproduce Problem -------------------------- 1. Run the ADT Setup Wizard to create your custom Setup program. 2. When you reach the "What is the name of your application?" box, type the following name: "Test ! Character" (without the quotation marks) 3. Continue through the Setup Wizard. Note that when the Setup Wizard begins to create the distribution disks, you receive the following error message: convertReference: Unable to find 4. Run the Setup Wizard again, but this time type the following name in the "What is the name of your application?" box: " Test " Character" (without the quotation marks) 5. Continue through the Setup Wizard and create the distribution disks. 6. Run the Setup program for you custom application. Note that you receive the following three consecutive error messages: - Bad Setup version field - Processing Top Level information failed. - Setup was not completed successfully. REFERENCES ========== Microsoft Access Developer's Toolkit "Advanced Topics," version 2.0, Chapter 2, "Creating a Custom Setup Program," pages 19-31 Additional query words: ====================================================================== Keywords : kberrmsg kbsetup Technology : kbAudDeveloper kbAccessSearch kbAccessDevTK200 kbZNotKeyword3 Version : WINDOWS:2.0 Hardware : x86 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.