Cannot Send or Receive Messages After Installing Membership

Last reviewed: February 2, 1998
Article ID: Q174791

The information in this article applies to:

- Microsoft Commercial Internet System, version 1.0

SYMPTOMS

After you install Membership, the users who are only in the Windows NT directory are no longer able to attach to the server. Therefore they cannot send or receive messages.

CAUSE

Distributed Processing Architecture (DPA) authentication (Membership) breaks Microsoft Windows NT Challenge/Response (NTLM). Internet Mail Server can only use one directory to authenticate users. If Membership is installed using DPA, then the Windows NT directory of users is no longer functional.

WORKAROUND

After Membership is installed, create all users in the membership directory.

Version           : 1.00
Platform          : WINDOWS
Issue type        : kbbug

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Last reviewed: February 2, 1998
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