NEWS Server Will Not Start with No Legal Virtual Roots

Last reviewed: February 3, 1998
Article ID: Q157507

The information in this article applies to:

Microsoft Commercial Internet System, version 1.0

SUMMARY

Microsoft Internet News service will not start if a virtual root is not defined, has been corrupted, or if a Universal Naming Convention (UNC) path defined in the virtual root is unavailable on the network.

RESOLUTION

Remove and reinstall the Internet News Server (INS).

MORE INFORMATION

This problem occurs when you do the following:

Start the INS service, and remove all virtual roots, or set the virtual roots to a directory that does not exist.
Stop the service and attempt to restart.
```
    The service will not start.
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You have no way to configure a virtual root, because Internet Service Manager (ISM) only works when the service is running.

STATUS

Microsoft has confirmed this to be a problem in Commercial Internet System, version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge base as it becomes available.

Additional query words: normandy news
Keywords : kbbug1.00 kbinterop
Version : 1.0
Platform : WINDOWS

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Last reviewed: February 3, 1998
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