Microsoft Office Articles Available by Fax or E-Mail: Setup

• Microsoft Office 97 for Windows

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about installing Microsoft Office 97. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

TO: mshelp@microsoft.com
SUBJECT: Q119591

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

1. Dial the toll-free FastTips number:
   
   (800) 936-4100



2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).



3. When prompted, select the version of the product that you are using.



4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.



5. At the "to order items from your catalog" prompt, select 1.



6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").
   
   NOTE: You can order up to five items at a time.



7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.



8. When you're finished ordering, hang up.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE
--------------------------------------------------------------------------------------------------------------------------------- 

Microsoft Office for Windows Setup

Microsoft Office Upgrade Setup

Microsoft Office Run from Network Server Setup

Microsoft Office Administrative Setup

Microsoft Office Local Setup

Additional query words: 8.00 OFF97

Keywords          : kbsetup offwinsetup offadmin offupgrade offlocal offrfs 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: July 15, 1999