OFF95: Template Files Installed on Incorrect Drive

ID: Q137389

The information in this article applies to:

Microsoft Office for Windows 95, version 7.0
Microsoft Excel for Windows 95, version 7.0
Microsoft PowerPoint for Windows 95, version 7.0
Microsoft Word for Windows 95, version 7.0

SYMPTOMS

When you install Microsoft Office or Microsoft Excel, if you change the drive to which you are installing the program during Setup, the template files may be installed to the incorrect drive.

CAUSE

This problem occurs under the following conditions:

Using Change Folder After Selecting Destination

During the Microsoft Excel Setup program, if you use the Change Folder button in the dialog box that contains the installation options (such as Typical, Compact, Custom) to change the drive to which you are installing the program, the template files are installed to the original drive. For example, if you run the Microsoft Excel Setup program, and you accept the default location, C:\Msoffice, and you then use the Change Folder button in the installation options dialog box to change the destination to a different drive, the spreadsheet template files are installed to the original location (C:\Msoffice) while the rest of the Microsoft Excel files are installed to the new location.

During the Microsoft Office Setup program, if you use the Change Folder button in the Custom Setup dialog box to change the location of one of the Office components to a different drive, the template files for that component are installed to the original location.

Not Enough Disk Space

If you attempt to install either Microsoft Excel or Office to a drive that does not have enough available disk space, you may receive a dialog box informing you of this fact. If you click the Change Options button in this dialog box, a different dialog box appears, allowing you to change your Setup options, and/or to install the program to a different drive. However, if you change the destination drive, the template files for the program may be installed to the original drive instead of the new drive location.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The destination for the following Microsoft Office options does not change when you change the drive to which you are installing Office during Setup (Note that the following list does not include the options installed to the Program Files folder or the Windows folder):

Office Binder And Shortcut Bar

Office Binder Templates (default: C:\Msoffice\Templates\Binders)

Report
Client Billing
Proposal And Marketing Plan
Meeting Organizer

Microsoft Excel

Spreadsheet Templates (default: c:\Msoffice\Templates\Spreadsheet Solutions)

Car Lease Template
Change Request Template
Expense Report Template
Financial Planner Template
Invoice Template
Loan Amortization Template
Personal Budget Template
Purchase Order Template
Sales Quote Template
Timecard Template

Microsoft Word

Wizards, Templates, And Letters

(default: c:\Msoffice\Templates\Letters & Faxes)

Faxes
Letters

(default: c:\Msoffice\Templates\Memos)

Memos

(default c:\Msoffice\Templates\Reports)

Reports

(default: c:\Msoffice\Templates\Other Documents)

Forms
More Wizards
Resumes
Table Wizard

(default: c:\Msoffice\Templates\Publications)

Newsletters
Press Releases
Publications

Microsoft PowerPoint

Design Templates (default: c:\Msoffice\Templates\Presentation Designs)

Additional query words: wrong powerpt word6


Keywords          : kbsetup offwin xlwin 
Version           : windows:7.0
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: May 26, 1999