OFF97: Convdsn.exe/Msvcirt.dll Error During Setup

ID: Q160062


The information in this article applies to:


SYMPTOMS

When you run the Setup program for Microsoft Office 97, you may receive the following error message near the end of the installation process, after all files have been copied to your hard disk:

convdsn.exe - Unable to Locate DLL
The dynamic link library MSVCIRT.dll could not be found in the
specified path
This error message is followed by a path statement that includes a list of folders, including your Windows\System folder.


CAUSE

This problem may occur if the following conditions are true:


WORKAROUND

To prevent this problem from occurring, either:

After one of the files has been copied into your Windows\System folder, the Microsoft Office 97 Setup program should work correctly.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


MORE INFORMATION

After the Microsoft Office 97 Setup program has copied all necessary files onto your computer's hard disk, it attempts to run the program Convdsn.exe. This program, located in the Windows\System folder, converts ODBC data source names (DSNs) so that they may be used by the programs included with Microsoft Office 97.

When you install Microsoft Visual C++, version 4.2, on your computer, the following two files are installed in your Windows\System folder:

Msvcrt40.dll
Msvcirt.dll
When the Setup program attempts to run Convdsn.exe, Convdsn.exe makes a call to Msvcrt40.dll, which in turn calls Msvcirt.dll. If Msvcirt.dll has been deleted or cannot be found, you may receive the error message shown above.

You can correct the problem in one of two ways:

Additional query words: OFF97 8.00


Keywords          : offwinsetup offupgrade offlocal offrfs 
Version           : WINDOWS:97
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: May 25, 1999