Office Manager Help Topic Has Red Text Instead of Jump

ID: Q119825

4.20 4.30 WINDOWS kbusage kbdocerr

The information in this article applies to:

• Microsoft Office for Windows, versions 4.2, 4.3

SYMPTOMS

Using Microsoft Office Manager versions 4.2 and 4.3, there is a topic in the Help File which describes available product support. There is text at the bottom of this topic which is supposed to be a jump topic to go to the help topic Product Support Worldwide. This jump topic does not work, and the text is displayed incorrectly on the screen as "Product Support worldwidePSSXProductSupportWorldwide" with the text "PSSXProductSupportWorldwide" in red.

WORKAROUND

To access the help topic for Product Support Worldwide, follow these steps:

1. Select the Microsoft Office tool on the Office Manager toolbar and

   select Help...

3. From the Product Support Services screen, select Product Support

   Worldwide.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We will post further information here as it becomes available.

To locate the error in On-Line Help:

1. Select the Microsoft Office tool on the Office Manager toolbar and

   select Help...

3. From the Product Support Services screen, select The Microsoft

   Support Network.

Additional reference words: 4.00

Keywords          : offhelp 
Version           : 4.20 4.30
Platform          : WINDOWS

Last Reviewed: December 19, 1996