DOCUMENT:Q155785 23-MAY-2001 [powerpt] TITLE :CG3: Colors Turn to Gray in Thumbnail Images PRODUCT :Microsoft PowerPoint for Windows PROD/VER::3.0; WINDOWS:97 OPER/SYS: KEYWORDS:kbtool kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Clip Gallery for Windows 95, version 3.0 - Microsoft Publisher 97 ------------------------------------------------------------------------------- SYMPTOMS ======== If you add clips to Microsoft Clip Gallery, some of the colors in the clip may show up as gray in the thumbnail for that clip. This problem may occur if your Display properties are set for some color depth other than 256 colors. For more information about changing the color depth of your display, search on the word "colors" (without the quotation marks), and then view the "Changing the number of colors your monitor displays" topic, using the Windows 95 Help Index. RESOLUTION ========== This symptom only affects the thumbnail preview for the clip. When you insert the clip into a publication or document, that clip will appear with the correct colors. If the gray makes the thumbnail unusable, delete it, change your color depth to 256 colors, and then add the clip to Clip Gallery again. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.0 publisher office w_mspub mpsub w_office office97 office95 pub97 pub4 ====================================================================== Keywords : kbtool kbdta Technology : kbFrontPageSearch kbPublisherSearch kbWord95Search kbZNotKeyword6 kbExcel95Search kbPublisher97 kbClipGallerySearch kbPowerPt95Search kbClipGallery300 kbHomePubSearch kbPhotoDrawSearch kbWorks400Search Version : :3.0; WINDOWS:97 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.