DOCUMENT:Q155854 23-MAY-2001 [powerpt] TITLE :CG3: Sound Recorder Needed to Add .wav Files to Clip Gallery PRODUCT :Microsoft PowerPoint for Windows PROD/VER::3.0; WINDOWS:97 OPER/SYS: KEYWORDS:kberrmsg kbinterop kbole kbtool kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Clip Gallery for Windows 95, version 3.0 - Microsoft Publisher 97 - Microsoft PowerPoint 2000 97 ------------------------------------------------------------------------------- SYMPTOMS ======== If you try to import a .wav file into Microsoft Clip Gallery 3.0, you may receive the following error message: Unable to import file type "" CAUSE ===== This error is generated if you do not have a program, such as Sound Recorder or Media Player, that can play a .wav file. RESOLUTION ========== 1. Quit all programs that are running. 2. Click the Start button, point to Settings, and then click Control Panel. 3. Double-click Add/Remove Programs. 4. Click the Windows Setup tab. 5. Click Multimedia in the Components list. Click the Details button. 6. Click to select the Media Player and/or Sound Recorder check boxes. 7. Click OK in the Multimedia dialog box. 8. Click OK in the Add/Remove Programs Properties dialog box. 9. Follow the prompts on the screen. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 4.00 .wav Publisher Sound Recorder Media Player mspub pub4 pub97 ppt4 ppt8 8.0 ppt97 ====================================================================== Keywords : kberrmsg kbinterop kbole kbtool kbdta Technology : kbFrontPageSearch kbPowerPtSearch kbPublisherSearch kbWord95Search kbZNotKeyword6 kbPowerPt2000 kbZNotKeyword2 kbPowerPt2000Search kbExcel95Search kbPublisher97 kbClipGallerySearch kbPowerPt95Search kbClipGallery300 kbHomePubSearch kbPhotoDrawSearch kbWorks400Search Version : :3.0; WINDOWS:97 Hardware : x86 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.