OL97: Outlook 3-Pane Extension May Not Display Long Messages

ID: Q174382

The information in this article applies to:

Microsoft Outlook 97

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS

When using the Outlook 3-Pane Extension with Microsoft Outlook 97, you may not be able to view larger messages in the preview pane.

RESOLUTION

The messages can be viewed by opening them.

MORE INFORMATION

The Outlook 3-Pane Extension displays an entire mail message in a preview pane without opening it. The Outlook 3-pane Extension can be downloaded from the Microsoft Web page at the following address:

   http://officeupdate.microsoft.com/downloadDetails/ol3pane.htm

Or on the Help menu, point to "Microsoft on the Web" and click "Free Stuff."

Keywords          : kbdta GnlAddin 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbprb

Last Reviewed: April 16, 1999