DOCUMENT:Q159745 12-JUN-2001 [sna] TITLE :CWBSY1000 Communication Error w/ Client Access for Windows 95/NT PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11,2.11 SP1,3.0 OPER/SYS: KEYWORDS:kb3rdparty kbsetup kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, 2.11 SP1, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using an SNA Server as the communications provider for IBM Client Access for Windows 95 or Windows NT, the Local APPC LU alias must be defaulted in the SNA Server because Client Access does not specify the Local APPC LU alias when opening a conversation to the AS/400. Without this configuration, Client Access for Windows 95 and Windows NT will not be able to connect to any AS/400 systems. The following error message will be displayed on the client computer: CWBSY1000 - Communication error while validating security information on system RESOLUTION ========== There are two methods you can use to configure the local LU name. Both methods are in the SNA Server Administrator program and not on the clients. - Select the "Member of Default Outgoing Local APPC LU Pool" check box on the Local APPC LU Properties dialog box for at least one of the local LUs. This allows workstations that do not specify a local LU to connect to an AS/400 system using one of the LUs configured in this manner. -or- - Assign each user or group a specific local LU. In the Properties dialog box for each user or group listed in the Users and Groups window, select the "Default Local APPC LU" check box.. For additional information please see the README file included with IBM Client Access for Windows 95 and Windows NT. MORE INFORMATION ================ This error will also be documented in the History.hst file located in the Program Files\ibm\Client Access\Service directory, and in the application log of the Event Viewer as stated below (note that the LU alias is blank). Event Id 93 APPC local conversation start failed: Primary_rc = F004 Secondary_rc = 020000F0 TP_ID = 0100000098265200 Dest TP name = 06F3F0F1 LU alias = PLU alias = Mode name = D8D7C3E2E4D7D740 EXPLANATION An attempt to start an APPC conversation locally using the verb [MC_]ALLOCATE failed. ACTION Refer to the "Microsoft SNA Server APPC Programmer's Guide" for information about the displayed primary_rc and secondary_rc values. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: AS/400 CA/400 ====================================================================== Keywords : kb3rdparty kbsetup kbui Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ200 kbSNAServ211 kbSNAServ210 kbSNAServ211SP1 Version : WINDOWS:2.0,2.1,2.11,2.11 SP1,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.