DOCUMENT:Q127740 13-JUN-2001 [sna] TITLE :Eicon WAN Services V3R2 Problems with SNA Server PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== The following problems have been observed using SNA Server 2.0 and 2.1 with an X.25 connection supported by Eicon WAN Services V3R2 (over an Eicon adapter): - When SNA Server is configured to autostart, it stop responding (hangs) at Windows NT start up. SNA Admin may hang indefinitely with an hourglass or clients may receive an XCLOCK status in their 3270 emulator when opening a session. - Problems activating PUs, or random 3270 LUs configured off an X.25 connection supported by the Eicon adapter may stop responding (hang) or fail to work when opened by an SNA Server 3270 client. - Problems with SNA Server error recovery when an X.25 call fails. CAUSE ===== These problems occur with Eicon WAN Services V3R2 and V3R2a. RESOLUTION ========== To correct these problems, update to Eicon WAN Services V3R2a, and obtain other updates to the X.25 link service (ECX25.DLL) and X.25 and HDLC protocols (HDLC.ELM, HDLCBIOS.ELM, X25.ELM, X25BIOS.ELM) from Eicon Corporation. Additional query words: prodsna 2.10 HSI 3.2 3.2a lu's ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.0,2.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.