DOCUMENT:Q137436  13-JUN-2001  [sna]
TITLE   :Error Installing Attachmate Extra! After SNA Server Client
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:2.11,3.0
OPER/SYS:
KEYWORDS:kb3rdparty kbnetwork

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft SNA Server, versions 2.11, 3.0, on platform(s):
    - the operating system: Microsoft Windows NT 
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SYMPTOMS
========

Installing Attachmate Extra! for Windows Versions 4.1 through 5.0 after
installing the SNA Server 2.11 or > Win3x client cause the following error to
appear:

   SNA Server Error: 598
   No LAN userid found - perform NET LOGON


The error occurs during Attachmate's installation routine when it attempts to
open a Sponsor connection to the SNA Server.

CAUSE
=====

Attachmate Extra! for Windows Versions 4.1 through 5.0 include the SNA Server
2.10 Win3x client binaries to provide the SNA Server Client-Server interface.
Therefore, installing Extra! for Windows after the SNA Server 2.11 Win3x client
causes a conflict between the binaries for the two versions of the SNA Server
Win3x client.

The SNA Server Win3x Client binaries are listed below:

   WNAP.EXE
   WDMOD.DLL
   BVCLI.DLL
   IPCLI.DLL
   LMCLI.DLL
   NWCLI.DLL
   WINTRC.DLL
   WLOGTR.DLL
   YMGR.DLL

NOTE: The SNA Server Win3x Setup Program copies the above .DLL files to the
%winroot%\system directory and WNAP.EXE to the %snaroot% directory.

RESOLUTION
==========

To use the SNA Server 2.11 or > Win3x client with Attachmate Extra! for
Windows:

1. Remove the SNA Server 2.11 or > Win3x client if it is still installed by
   running the SNA Client Setup program and selecting Remove the SNA Client.

2. Install Attachmate Extra! for Windows.

3. Run the SNA Server 2.11 or > Win3x client setup program, from the
   \CLIENTS\WIN3X directory on the SNA Server 2.11 CD.

4. Select the option to remove the SNA Server client that is already installed.
   The setup program detects the presence of the SNA Server 2.10 Win3x client in
   the Extra! for Windows directory and gives you an option to Setup or Remove
   the currently installed client software.

5. After the previous version of the SNA Server Win3x client is removed, re-run
   the SNA Server 2.11 or > Win3x client setup program to install the new
   version of the client software.

Additional query words: prodsna 3270 WNAP third-party

======================================================================
Keywords          : kb3rdparty kbnetwork 
Technology        : kbAudDeveloper kbSNAServSearch
Version           : WINDOWS:2.11,3.0
Issue type        : kbprb

=============================================================================

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