DOCUMENT:Q138724 13-JUN-2001 [sna] TITLE :Notes on Installing SNA Server on Citrix's OEM version of WinNT PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,3.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 3.0 ------------------------------------------------------------------------------- SUMMARY ======= The installation of Microsoft SNA Server on Citrix's OEM version of Windows NT requires specific steps which are documented by Citrix. There are specific requirements depending on whether SNA Server Version 2.11 or 3.0 will be installed. The required steps are documented in either the Help file that is included with the Citrix Winframe software or in application notes provided by Citrix. Additional information can also be located on Citrix's Website (www.citrix.com). MORE INFORMATION ================ SNA Server 2.11 (all service packs): The following is an excerpt from the Winframe Help file and pertains only to 2.11: SNA Server and Client Installation For the SNA Server-based installation on a WinFrame application server, follow the instructions as described in the Microsoft SNA Server Installation Guide. However, installing on a WinFrame application server has an additional caveat. There are three files that must be registered as system global. Follow the procedures below: 1. From the SNA Server Setup Finish dialog box, choose the Exit button. 2. From the Main Group, start an MS DOS Prompt. 3. REGISTER SNADMOD.DLL /SYSTEM REGISTER SNAMANAG.DLL /SYSTEM REGISTER SNAADMIN.EXE /SYSTEM 4. Type "NET START SNABASE" (without the quotation marks) and press Enter. Configuration To configure the Microsoft SNA Server connection, LU and users, follow the instructions as described in the Microsoft SNA Server Administration Guide. SNA Server 3.0 (all service packs): Citrix WinFrame Version 1.6 or higher with Service Pack 5 and Hotfix SE165075 is required when using SNA Server 3.0. There are three known issues when installing SNA Server 3.0 on Cirtrix Winframe 1.6. 1. SNA Setup causes an exception in PROGMAN.EXE when Winframe Service Pack 5 is installed. 2. Installation of SNA Server is very slow on WinFrame. 3. SNA system EXEs and DLLs must be registered system global in order to run SNA Server. To Install Microsoft SNA Server on a WinFrame Server ---------------------------------------------------- SNA Server is installed by executing the program SETUP.EXE on the SNA Server compact disk. This is a 16-bit program that calls the actual 32-bit install program ACMSETUP.EXE. Because of a WinFrame performance tuning Registry entry, SETUP.EXE consumes nearly 100% of the CPU while running in the background Because of this, ACMSETUP.EXE does not receive enough CPU resources to complete in a timely fashion. The procedure below modifies the performance tuning parameters to allow SNA Server to install properly, and restores the settings after installation. 1. Install WinFrame on your server hardware. 2. After installing WinFrame , obtain and apply WinFrame Service Pack 5. You can download Service Pack 5 from the Citrix Web site: http://www.citrix.com. 3. Obtain and apply WinFrame Hotfix WF160514. As of 08/13/97, use SE165075.EXE because it is the replacement hotfix for WF160514 which is no longer on the FTP server. You can download hotfixes from the Citrix Web site. If you do not apply Hotfix WF160514 after applying Service Pack 5, the SNA Setup program will cause a trap in PROGMAN.EXE when you attempt to install SNA Server 3.0. 4. Log on as an administrator. 5. At a command prompt, type regedt32 and press Enter. 6. Locate the Registry key: \\HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Compatibility\Applications\SETUP 7. Change the value MsgQBadAppSleepTimeInMillisec: REG_DWORD from 0 to 1. 8. Save the changes and exit the Registry Editor. 9. At a command prompt, enter the following commands: "change user /install setbuild /ms" (without the quotation marks) 10. Install Microsoft SNA Server and SNA Client according to the supplied installation instructions in the SNA Server documentation. 11. At a command prompt, type regedt32 and press Enter. 12. Locate the Registry key: \\HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\Compatibility\Applications\SETUP 13. Change the value MsgQBadAppSleepTimeInMillisec: REG_DWORD from 1 to 0. 14. Save the changes and exit the Registry Editor. 15. Use change user /execute to return the session to execute mode. 16. Use Notepad (or another text editor) to create a batch file named SNAREG.CMD that contains the following commands: @ECHO OFF REM *** SNAREG.CMD: Batch file to register SNA Server 3.0 *** REM *** files system global *** REGISTER %SNAROOT%\SNADMOD.DLL /SYSTEM REGISTER %SNAROOT%\SNAMANAG.DLL /SYSTEM REGISTER %SNAROOT%\WAPPC32.DLL /SYSTEM REGISTER %SNAROOT%\DBGTRACE.DLL /SYSTEM REGISTER %SNAROOT%\MNGBASE.DLL /SYSTEM REGISTER %SNAROOT%\SNATRC.DLL /SYSTEM REGISTER %SNAROOT%\SNALM.DLL /SYSTEM REGISTER %SNAROOT%\SNANW.DLL /SYSTEM REGISTER %SNAROOT%\SNAIP.DLL /SYSTEM REGISTER %SNAROOT%\SNABASE.EXE /SYSTEM REGISTER %SNAROOT%\SNASERVR.EXE /SYSTEM REGISTER %SNAROOT%\SNASII.DLL /SYSTEM REGISTER %SNAROOT%\SNALINK.DLL /SYSTEM This file contains commands used to register some SNA executable files and DLLs as system global. Save the file and exit Notepad. 17. Before executing the SNAREG.CMD batch file, you must stop the SNABase service or the batch file will not function properly. To stop the SNABase service: a. After installing SNA Server 3.0, run the Services application in Control Panel. The Services dialog box appears. b. Select the SNABase service in the Service list box and then click the Startup button. The Service Startup dialog box appears. c. Select Disabled in the Startup Type box and then click OK. d. Click the Close button in the main Services dialog box. e. Exit Control Panel. Shutdown and reboot the WinFrame server. f. Logon to WinFrame as an administrator. g. Start a command prompt session and execute the SNAREG.CMD batch file. h. After the SNAREG.CMD batch file has completed, run the Services application in Control Panel. The Services dialog box appears. i. Select the SNABase service in the Service list box and then click the Startup button. The Service Startup dialog box appears. j. Select Automatic in the Startup Type box and then click OK. k. Click the Close button in the main Services dialog box. l. Exit Control Panel. Shutdown and reboot the WinFrame server. 18. Configure SNA Server as required for your installation according to the SNA Server 3.0 documentation. Note: If you upgrade to SNA Server 3.0 Service Pack 3, it is necessary to stop the snabase service and re-register all the DLLs mentioned in step 16. Otherwise, the SNA Server connections may remain in a "Pending" state and not activate correctly. Additional query words: prodsna snaadmin snadmod snamanag ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211 Version : WINDOWS:2.11,3.0 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.