DOCUMENT:Q180415 14-MAR-2000 [sna] TITLE :Sense Code in FMH-7 Message Is Not Returned to APPC Application PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== There may be certain cases where an APPC or CPI-C application does not receive an error message sent to it by a remote application or host. LU 6.2 errors are generally reported across an LU 6.2 session or conversation by FMH-7 messages. If the error being reported is an IBM Sense Code not defined in the FMH-7 handling code that is part of the SNA Server APPC library, the error message will not be sent up to the application. In the reported instance of this problem, the host had sent an FMH-7 message to an application containing a sense code of X'0809'. SNA Server sent this FMH-7 message to the client as shown here: PVI -------------------------------------------------------------- PVI 030242B2->181F0001 LU 6.2 PVI MSGID:RDAT MSGTYP:FMH7 PVI PVI ---- Header at address 01EF40A4, 1 elements ---- PVI 01070000 00000078 01020000 0100DC00 <.......x........> PVI PVI ---- Element at address 01F73EDC, start 13, end 19 ---- PVI 07070809 097A80 <.....z. > Bytes 2 and 3 of the Element data are the bytes that contain the IBM sense code of X'0809'. NOTE: This message was captured in a SNA Server LU 6.2 message trace using the SNA Server Trace Program. The application had a RECEIVE_AND_WAIT call posted at this point. Normally, an error will be reported in the RECEIVE_AND_WAIT call. In this case, the RECEIVE_AND_WAIT never completed because the X'0809' sense code was never passed to the application by the APPC library. The visible symptoms of this problem may vary. If the application has a timeout, the application will eventually time out. If the application does not have a timeout, it may stop responding until it is stopped and restarted. CAUSE ===== The FMH-7 handling code that is part of the SNA Server APPC library does not contain some of the more obscure IBM sense codes. If the APPC library receives an FMH-7 message containing one of these unrecognized sense codes, it never passes the error information to the application. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, and 4.0. This problem was corrected in the latest SNA Server versions 3.0 and 4.0 U.S. Service Packs. For information on obtaining these Service Packs, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The fix updates the FMH-7 handling code of the APPC library to handle obscure sense codes by generating a protocol error that contains the sense code received in the FMH-7 message. Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211 kbSNAServ400 kbSNAServ211SP1 kbSNAServ211SP2 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.