DOCUMENT:Q180053 14-MAR-2000 [sna] TITLE :SNA Server Access Violation in Function S1pimcrc PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The SNA Server service (Snaservr.exe) may fail unexpectedly with an access violation. When the problem occurs, all users connecting through SNA Server will lose their host sessions and the SNA Server service will no longer be running. The Windows NT application event log should indicate an Event 624, logged by SNA Server. Also, the following entry will be logged in the \Drwtsn32.log file, indicating an access violation in function "s1pimcrc": Application exception occurred: App: snaservr.exe () Exception number: c0000005 (access violation) [...] State Dump for Thread Id 0x8c eax=00000000 ebx=002bff62 ecx=000056f1 edx=04000400 esi=00cc4480 edi=00000000 eip=00426412 esp=002bff28 ebp=00000000 iopl=0 nv up ei pl nz ac po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000216 function: s1pimcrc 004263f0 56 push esi 004263f1 33c0 xor eax,eax 004263f3 a0aa6f4800 mov al,[sncurrnt (00486faa)] ds:00486faa=4a 004263f8 8d0440 lea eax,[eax+eax*2] ds:00000000=???????? 004263fb c1e002 shl eax,0x2 004263fe 0fbf888ef64800 movsx ecx,word ptr [eax+0x48f68e] ds:0048f68e=0000 00426405 8bb084f64800 mov esi,[eax+0x48f684] ds:0048f684=00000000 0042640b 8b048d7c3f4a00 ds:000056f1=???????? mov eax,[s1seccb+0x1335c (004a3f7c)+ecx*4] FAULT ->00426412 80781701 cmp byte ptr [eax+0x17],0x1 ds:005de922=?? *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 00000000 00000000 00000000 00000000 00000000 00000000 snaservr!s1pimcrc 00000010 00000000 00000000 00000000 00000000 00000000 snaservr! CAUSE ===== In one instance, the SNA Server failed to check if an LU6.2 control block was valid when receiving a message from a client machine. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2 and 4.0. This problem was corrected in the latest SNA Server versions 3.0 and 4.0 U.S. Service Packs. For information on obtaining these Service Packs, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ211SP2 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ300SP2 Version : WINDOWS:2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3,4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.