DOCUMENT:Q166623 13-JUN-2001 [sna] TITLE :SNA Server Rejects FMH-5 Attach Intended for TP on NT Client PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.11, 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Even though an auto-started invokable APPC or CPIC Transaction Program (TP) is configured on an SNA Server Windows NT client computer, SNA Server may reject the host FMH-5 Attach request and log the following error Event ID: 60 Source: SNA Server Description: Failed to invoke APPC TP , sense data = 084C0000 where 084C0000 refers to AP_TRANS_PGM_NOT_AVAIL_NO_RETRY. CAUSE ===== When the SNA Server Windows NT client loses its sponsor connection to the SnaBase service on the SNA Server, the client does not alway report configured TPs to the server when the sponsor connection is re-established. This can occur if SNA Server is restarted while SNA Server Windows NT clients have active sponsor connections and are not restarted. A timing window in the SNA Server Windows NT client software causes this problem to occur; the probability of the problem may increase as the client processor speed increases. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server versions 2.11, 2.11 Service Pack 1 (SP1), and 2.11 SP2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: dload ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211 kbSNAServ211SP1 kbSNAServ211SP2 kbSNAServ300SP1 Version : WINDOWS:2.11,2.11 SP1,2.11 SP2,3.0,3.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.