DOCUMENT:Q172236  01-APR-2000  [sna]
TITLE   :SNABase Status Does Not Change From Stopped to Running
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:3.0,3.0 SP1
OPER/SYS:
KEYWORDS:kbnetwork

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The information in this article applies to:

 - Microsoft SNA Server, versions 3.0, 3.0 SP1 
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SYMPTOMS
========

When you are remotely administering an SNA Server computer through SNA Server
Manager, the status of SnaBase may be incorrectly displayed. If you click the
Change button on the Server Properties page when SnaBase is in a stopped state,
and you then start SnaBase, the service status is not updated in the Service
Control dialog box. The SNABase status does not change from stopped to running.
The status is correctly displayed in Control Panel Services.

A successful status change does not refresh the status, even though the service
is started successfully.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0
Service Pack 1 (SP1). This problem was corrected in the latest SNA Server
version 3.0 U.S. Service Pack. For information on obtaining this Service Pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):

   S E R V P A C K


Additional query words:

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Keywords          : kbnetwork 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1
Version           : WINDOWS:3.0,3.0 SP1
Issue type        : kbbug
Solution Type     : kbfix

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