DOCUMENT:Q167263 04-MAY-2001 [ssafe] TITLE :PRB: is Already Open PRODUCT :Microsoft SourceSafe PROD/VER: OPER/SYS: KEYWORDS:kbSSafe400 kbSSafe500 kbSSafe600 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual SourceSafe, 16-bit, for Windows, version 4.0 - Microsoft Visual SourceSafe, 32-bit, for Windows 4.0 - Microsoft Visual SourceSafe, 16-bit, for Windows, version 4.0a - Microsoft Visual SourceSafe, 32-bit, for Windows 4.0a - Microsoft Visual SourceSafe for Windows, versions 5.0, 6.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When trying to perform some action in the Visual SourceSafe Explorer you receive the following message: c:\src_server\src_share\data\\ is already open where filename is a file in the Visual SourceSafe database. CAUSE ===== This error can occur if another user or process has the file locked, or if the network has not released its lock on the file. RESOLUTION ========== The file that the error message is referring to is one of the many files stored in your Visual SourceSafe database, specifically in the DATA subdirectory. Visual SourceSafe uses its own naming scheme to track these files and their history of changes. You can get this message if another user has this file locked. One way to fix it is: 1. Log out from Visual SourceSafe. 2. On the Visual SourceSafe command line, type the following: ss status $/project/filename This should close the file handle and fix the problem. This error may also be caused by running memory resident anti-virus programs. If you are running an anti-virus program, close it and then retry the SourceSafe operation. NOTE: To get the actual filename from the Visual SourceSafe filename, use the PHYSICAL command. For additional information about the PHYSICAL command, please see the following article in the Microsoft Knowledge Base: Q131447 Use PHYSICAL Command to Find SourceSafe Database File If the above method does not correct the problem you may have to use the server utilities for your server operating system to manually break the users connection to close the file handle. If problems like this persist you may need to enable SourceSafe locking. For additional information on file locking, please see the following article in the Microsoft Knowledge Base: Q124525 INFO: How SourceSafe Locks Files in the DATA Directory STATUS ====== This behavior is by design. Additional query words: ====================================================================== Keywords : kbSSafe400 kbSSafe500 kbSSafe600 Technology : kbSSafeSearch kbAudDeveloper kbSSafe600 kbSSafe400 kbSSafe400a kbSSafe500 kbSSafe16bitSearch kbSSafe32bitSearch Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.