DOCUMENT:Q138254 09-SEP-1999 [sms] TITLE :Memory Leak in SQL Server 6.0 Affects SMS PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Windows NT running Systems Management Server may experience the following: - Gradually run out of virtual memory causing slowed performance. - Stopped processing of alerts, jobs, and other critical functions of Systems Management Server. CAUSE ===== The problems can occur on systems running any one of the following combinations: - Windows NT 3.5x with Systems Management Server 1.1 and SQL 4.21a - Windows NT 3.5x with Systems Management Server 1.1 and SQL 6.0 In short, any combination which is using the NTWDBLIB.DLL with a 6.0.x version. The account being used to connect to SQL Server has an out-of-date password. When Systems Management Server processes attempt to connect to SQL Server using an out-of-date password, the SQL 6.0 NTWDBLIB.DLL's dbopen() function leaks 32K. Because Systems Management Server processes attempt to connect quite often to perform processing, memory can be consumed at a rapid rate until the system runs out of virtual memory. The "Unable to allocate virtual memory" error message appears. RESOLUTION ========== To avoid the memory leak, ensure that the password set in SQL matches the password being used by the Systems Management Server processes. Logon failures caused by a password problem can render the site inoperable. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SQL Server version 6.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: sql prodnt prodsms sms ====================================================================== Keywords : kbinterop Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.