DOCUMENT:Q123771 31-JUL-2001 [sms] TITLE :SMS Site Configuration Manager Fails to Add Domain/Server PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbnetwork kbSCMan smssiteconfigman ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Systems Management Server Site Configuration Manager fails to correctly add a domain to the site when the domain contains a server name that exceeds 13 characters. CAUSE ===== When the NetServerEnum2 call is made to list the servers in the domain, the correct list is returned by the primary domain controller (PDC). Because the API returns error 2140 "An internal error has occurred," SMS Site Config Manager ignores the domain. When a server is added using the Use Specified Servers option, and the server name exceeds 13 characters, the API (application program interface) function return error 2453. Again, Systems Management Server Site Configuration Manager ignores the domain. WORKAROUND ========== To work around this problem, use server names with 13 characters or fewer. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.5.This problem was corrected in Windows NT version 3.51. Additional query words: config sms prodsms servername ====================================================================== Keywords : kbnetwork kbSCMan smssiteconfigman Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.