DOCUMENT:Q140923 27-JUL-2001 [sms] TITLE :SMS Windows NT Client Terminates Due to Heap Error PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:kbnetwork smsgeneral kbArtTypeINF ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The Systems Management Server Windows NT client (CLI_NT.EXE) terminates due to a heap error. This occurs only when there is no "Load" value in the client computer's registry. That is, in the HKEY_CURRENT_USER subtree, if the key value: Software/Microsoft/Windows NT/CurrentVersion/Windows/Load exists, but is blank, the problem does not show up. However, if the value, "Load," does not exist, the heap error occurs. RESOLUTION ========== Microsoft has modified the files, CLI_NT.EXE, CLI_DOS.EXE, and CLI_OS2.EXE, to correct this problem. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms sms ====================================================================== Keywords : kbnetwork smsgeneral kbArtTypeINF Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.