DOCUMENT:Q164822 31-JUL-2001 [sms] TITLE :SMS: Administrator Program Cannot Find Add-in Tool PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbnetwork kbsmsAdmin kbsmsUtil smsadmin smsutilkbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use the Register Add-ins utility to add a menu option to the Tools menu of the Systems Management Server Administrator program, the application may fail to run. If the working directory (the location of the application's executable file) specified for the application is not part of the local PATH variable for the system, the application fails to run, and you receive the following error: Microsoft SMS Administrator Can't launch the specified tool. Command line: Working Directory: Error: The system cannot find the file specified. CAUSE ===== The Systems Management Server Administrator program does not use the defined WorkingDir value in the registry. Therefore, if the directory is not specified in the system PATH variable, the application is not found. WORKAROUND ========== To work around this problem, add the directory where the application is located to the system PATH variable. You can do this through the System Control Panel. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsms add in tool toolbar ====================================================================== Keywords : kbnetwork kbsmsAdmin kbsmsUtil smsadmin smsutil kbfixlist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.