DOCUMENT:Q174952  27-JUL-2001  [sms]
TITLE   :SMS: Client Setup Does Not Check for Smsrun16/32.exe
PRODUCT :Microsoft Systems Management Server
PROD/VER:winnt:1.0,1.1,1.2
OPER/SYS:
KEYWORDS:kbsetup smssetup

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

While logging on, you may receive the following error:

   SMSRUN16\32 cannot find the file smsrun16.exe or smsrun32.exe or one of its
   components. Make sure the path and filename are correct and that all required
   libraries are available.

CAUSE
=====

This error message appears in situations where you have multiple installations
of an operating system on a computer, or when a computer is upgraded from one
operating system to another and the new operating system is in a different
directory than the old one.

WORKAROUND
==========

To work around this problem, run the Upgrade.bat file to update the Systems
Management Server client setup.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem was corrected in the latest Microsoft Systems
Management Server 1.2 U.S. Service Pack. For information on obtaining the
service pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):

   S E R V P A C K

MORE INFORMATION
================

When Systems Management Server verifies client installation, it verifies that
Smsrun16.exe or Smsrun32.exe is on the load= line of the Win.ini file. If
Systems Management Server does not find one of these executable files on the
load= line, it adds the appropriate entry. However, Systems Management Server
does not check to see that one of these executable files is actually located in
the current operating system directory specified by the LocalWindowsPath entry
of the Sms.ini file.

Additional query words: prodsms file name OS

======================================================================
Keywords          : kbsetup smssetup 
Technology        : kbSMSSearch kbSMS100 kbSMS110 kbSMS120
Version           : winnt:1.0,1.1,1.2
Issue type        : kbbug

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.