DOCUMENT:Q164979 31-JUL-2001 [sms] TITLE :SMS: Database Does Not Reflect Site/Domain Changes Correctly PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbnetwork kbDatabase kbInventory smsinv smsdatabasekbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When a Systems Management Server client moves from one site to another in the same Systems Management Server hierarchy, the client's inventory information does not always follow them to the new site and domain combination. Generally, when a client moves from a parent site down to a child site, the database reflects the move correctly. However, when the client either moves from a child site to a parent site, or moves in a "horizontal" fashion, the client's inventory information may be duplicated between the multiple sites. WORKAROUND ========== For those cases where the client's inventory is duplicated, it is necessary to manually delete the old client record from each site's database. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsms switch report ====================================================================== Keywords : kbnetwork kbDatabase kbInventory smsinv smsdatabase kbfixlist Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.