DOCUMENT:Q164891 20-FEB-2002 [sms] TITLE :SMS: Invwin32.exe Does Not Respond to Resync Requests PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 OPER/SYS: KEYWORDS:kbnetwork kbInventory smsinvkbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If an inventory resynchronization (resync) is requested by the Systems Management Server site server to a computer running Windows NT Server that only runs the SMS_INVENTORY_AGENT_NT service (Invwin32.exe), the resync never occurs. Systems with this problem are typically missing some inventory groups that are normally displayed in the client's Personal Computer Properties window. A common scenario is to see only the Identification and Network Monitor groups, and no others. WORKAROUND ---------- To work around this problem, delete the history file that corresponds to the computer's Systems Management Server Unique ID. This file is located in the following directory on the Systems Management Server site server: SMS\Site.srv\Inventry.box\History STATUS ------ Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsms inv32cli.exe ====================================================================== Keywords : kbnetwork kbInventory smsinv kbfixlist Technology : kbSMSSearch kbSMS120 Version : :1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.