DOCUMENT:Q153227 30-JUL-2001 [sms] TITLE :SMS: PCM Requires Restart After Running a Package PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbnetwork kbPCM smspcm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run a "Run Command on Workstation" job, the following message appears on Windows clients: Reboot to Complete Installation Please close all running applications. The system must be rebooted to complete installation. Press ENTER to reboot. This message appears even though a restart is not required. CAUSE ===== The following two files may exist in the Windows directory: _Mssetup.bat and _Msrstrt.exe. Package Command Manager (PCM) looks for these two files to determine whether a restart is required. Many setup programs use these files in the installation process. It is possible that a setup program left them behind. MORE INFORMATION ================ Setup programs may construct a batch file containing operations that must be performed during a restart, by using ExitWindowsExec, and then restarting Windows. In order to set up multiple programs before a restart, PCM prevents the restart by displaying the message mentioned above, and then performs an ExitWindowsExec when the user elects to restart. This also gives the user a chance to save any work. To copy system files that may be in use, or to coordinate multiple or unattended setups, the batch file of each setup program can be concatenated to the _Mssetup.bat file. If _Mssetup.bat does not exist, then the batch file of the first setup program is renamed to _Mssetup.bat. The _Msrstrt.exe program is called by ExitWindowsExec and runs the batch file _Mssetup.bat. It then deletes both the batch file and _Msrstrt.exe. For more information on creating Package Definition Files (PDFs), please refer to the Microsoft BackOffice SDK. Additional query words: prodsms ====================================================================== Keywords : kbnetwork kbPCM smspcm Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.