DOCUMENT:Q129482  25-JUL-2001  [sms]
TITLE   :Systems Management Server Inventory Via RAS Causes STOP Screen
PRODUCT :Microsoft Systems Management Server
PROD/VER:winnt:1.0,1.1,3.5
OPER/SYS:
KEYWORDS:kbnetwork kbInventory smsinv

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Systems Management Server versions 1.0, 1.1 
-------------------------------------------------------------------------------


SYMPTOMS
========

When you start the Systems Management Server inventory management from a remote
computer over a Remote Access Service (RAS) connection, a STOP message screen
appears.


CAUSE
=====

The SMSLS.BAT runs INVWIN32.EXE for inventory collection. The asyncmac driver
fails to forward an I/O request packet (IRP) down the NDIS chain correctly.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 3.5. This
problem has been corrected in the latest U.S. Service Pack for Windows NT
version 3.5. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):

   " S E R V P A C K " (without the quotation marks)

This problem was corrected in Windows NT version 3.51.

Additional query words: prodnt prodsms sms

======================================================================
Keywords          : kbnetwork kbInventory smsinv 
Technology        : kbSMSSearch kbSMS100 kbSMS110
Version           : winnt:1.0,1.1,3.5

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.