DOCUMENT:Q126639 27-JUL-2001 [sms] TITLE :Terminate Viewer Option in Remote Control Agent Does Not Work PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0 OPER/SYS: KEYWORDS:kbnetwork smsgeneral kbArtTypeINF ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you take remote control of a client computer from Help Desk and minimize the Quick Windows Viewer in Systems Management Server version 1.0, the Terminate Viewer option in the Remote Control Agent on the client computer does not work. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.0. This problem was corrected in Systems Management Server version 1.1. Additional query words: sms prodsms ====================================================================== Keywords : kbnetwork smsgeneral kbArtTypeINF Technology : kbSMSSearch kbSMS100 Version : winnt:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.