DOCUMENT:Q150943 11-JAN-2001 [vbwin] TITLE :PRB: Disk or Network Error When Trying to Run Database App PRODUCT :Microsoft Visual Basic for Windows PROD/VER:WINDOWS:4.0 OPER/SYS: KEYWORDS:kbVBp400 kbGrpDSVBDB ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual Basic Standard Edition, 32-bit, for Windows, version 4.0 - Microsoft Visual Basic Professional Edition, 32-bit, for Windows, version 4.0 - Microsoft Visual Basic Enterprise Edition, 32-bit, for Windows, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Any attempt to run a project or executable that accesses a database fails with error 3043 "Disk or Network Error" or a Page Fault. CAUSE ===== This behavior is caused by an invalid or non-existent Temp or TMP directory. The problem only affects applications running on Windows NT. Windows 95, Windows 98, and Windows 2000 will create a default Temp directory if one does not exist or is invalid. The following combinations of these two environment variables cause the problem: TMP missing and Temp missing TMP invalid and Temp missing TMP missing and Temp invalid RESOLUTION ========== Using the System applet in the Control Panel, add or correct the environment variable named "Temp" so it points to a valid directory for temporary files such as: Temp=C:\WINNT35\Temp Using the System applet in the Control Panel, add or correct the environment variable named "TMP" so it points to a valid directory for temporary files such as: TMP=C:\WINNT35\Temp Reboot, and note that the database applications run properly. STATUS ====== Microsoft has confirmed this to be an issue in the Microsoft products listed at the beginning of this article. We are researching this issue and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The Microsoft Jet engine version 3.0, used by Visual Basic 4.0 to gain access to databases, looks for a Temp or TMP environment variable pointing to a valid directory in which to store the necessary temporary files. If this information cannot be obtained, an error condition is encountered. The version of the Jet engine that ships with Visual Basic 4.0 incorrectly causes a Page Fault when an error condition is encountered. The version of the Jet engine that ships with Access 95 and Visual Basic 4.0a correctly handles the error and displays the "Disk or Network Error" error message. Additional query words: kbVBp400 kbVBp kbDSupport kbGrpVBDB ====================================================================== Keywords : kbVBp400 kbGrpDSVBDB Technology : kbVBSearch kbAudDeveloper kbVB400Search kbVB400 Version : WINDOWS:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.