DOCUMENT:Q143433 03-AUG-2001 [visualc] TITLE :BUG: Setup Does Not Validate First Three Digits of CD Key PRODUCT :Microsoft C Compiler PROD/VER:4.0 4.1 4.2 5.0 OPER/SYS: KEYWORDS:kbsetup kbVC500bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual C++, versions 4.0, 4.1 - Microsoft Visual C++, 32-bit Enterprise Edition, versions 4.2, 5.0 - Microsoft Visual C++, 32-bit Professional Edition, versions 4.2, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== During installation of Visual C++, at the Registration dialog, setup will accept any three characters entered for the first field of the CD Key. Setup will continue and eventually brand a possibly incorrect CD Key into the "About Developer Studio" dialog box of the installed product. RESOLUTION ========== To correct an installation with an invalid CD Key, delete all files ending with the .pkg extension in the \Msdev\Bin\Ide directory installed on the hard drive. Then re-install Visual C++. At the Registration dialog, manually verify that the first three digits of the CD Key are correct. NOTE: You will have to re-install other components as well, such as Test, Fortran, or MSDN. STATUS ====== Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The setup for this version of Visual C++ now correctly validates the second part of the CD Key, the seven-digit serial field. Setup will not continue unless these seven digits are entered correctly in the Registration dialog. The CD Key for the product can be found on a yellow tag affixed inside the back of the plastic CD case on the liner notes. (c) Microsoft Corporation 1999, All Rights Reserved. Contributions by Jason Strayer, Microsoft Corporation Additional query words: kbVC400bug ====================================================================== Keywords : kbsetup kbVC500bug Technology : kbVCsearch kbVC400 kbAudDeveloper kbVC410 kbVC420 kbVC500 kbVC32bitSearch kbVC500Search Version : 4.0 4.1 4.2 5.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.