DOCUMENT:Q76875 15-OCT-1999 [win3x] TITLE :Audio Option and Windows with Multimedia Extensions Setup PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows with Multimedia Extensions, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Windows with Multimedia Extensions Setup program does not detect your Audio card. NOTE: This problem affects Microsoft Windows with Multimedia Extensions version 1.0 running with Windows version 3.0 or 3.0a; it does not affect later versions of Windows. CAUSE ===== This problem occurs because of conflicts with certain hardware. WORKAROUND ========== You must manually select the appropriate option to have sound capability. In the Setup program, a screen listing all available hardware is shown. In the Audio option, it says "Audio board not selected". To change this option: 1. Press the UP ARROW key to highlight the Audio option. 2. Press the ENTER key. A list of available options will drop down. 3. Press the ARROW keys to select one of the options. 4. Press the ENTER key. Now, proceed with the rest of setup. Additional query words: MMWIN 3.10 ====================================================================== Keywords : Technology : kbWinMultiXSearch kbWinMultiX100 Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.