DOCUMENT:Q126705  15-FEB-2002  [win95x]
TITLE   :Cannot Do WFWG SETUP /N Over Previous Full Windows Install
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER::3.1,3.11
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
 - Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

When you try to start Microsoft Windows version 3.1 or 3.11 or Microsoft Windows
for Workgroups version 3.11, you receive one or more of the following error
messages:

   Cannot find a device file that may be needed to run Windows in 386 enhanced
   mode.

   You may need to run the Setup Program again. <device>
   Press any key to continue.

<device> is any of the following:

 - VPD

 - VSHARE.386

 - IFSMGR.386

 - VWC

 - VNETSUP.386

 - VREDIR.386

 - NWLINK.386

 - NWNBLINK.386

 - NETBEUI.386

If you are trying to start Windows version 3.1 or 3.11, you then receive the
following error message:

   Invalid VxD dynamic link call to device number 0480, service 003
   Your Windows configuration is invalid.
   Run the Windows Setup program again to correct this problem

CAUSE
=====

These error messages can occur for either of the following reasons:

 - You set up Windows for Workgroups over an existing full installation of
   Windows 3.1 or 3.11 with a SETUP /N command. When you start Windows for
   Workgroups, WIN.COM looks for a Windows\SYSTEM sub- directory. Because there
   is a Windows\SYSTEM subdirectory left over from the full Windows 3.1 or 3.11
   installation, WIN.COM loads the core files from the Windows 3.1 or 3.11
   Windows\SYSTEM subdirectory instead of from the network share. When the
   SYSTEM.INI file is processed, the device drivers specified in the SYSTEM.INI
   file cannot be located in the Windows\SYSTEM subdirectory, causing the error
   messages to be generated.

 - You installed Windows 3.1 or 3.11 over an existing installation of Windows
   for Workgroups. When you install Windows 3.1 or 3.11 over Windows for
   Workgroups, references to Windows for Workgroups device drivers are left in
   the SYSTEM.INI file. These device drivers are not compatible with Windows 3.1
   or 3.11.

RESOLUTION
==========

 - If you installed Windows for Workgroups with a SETUP /N command over a full
   existing installation of Windows 3.1 or 3.11, install a complete copy of
   Windows for Workgroups to a local directory.


 - If you set up Windows 3.1 or 3.11 over Windows for Workgroups, please see the
   following article in the Microsoft Knowledge Base:

   Q95743 Recovering Windows 3.1 After Installing WFWG

Additional query words: 3.10 3.11

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Keywords          :  
Technology        : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW311
Version           : :3.1,3.11

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