DOCUMENT:Q91198 05-NOV-1999 [win3x] TITLE :Device Error Upgrading WFWG Over Windows with CO/Session PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== After upgrading to Windows for Workgroups (WFWG) from Windows version 3.0 or 3.1 with version 6.x of CO/Session installed, the following error message occurs when you try to run Windows for Workgroups in enhanced mode: A device has been specified more than once in the SYSTEM.INI file or a device specified in SYSTEM.INI conflicts with a device which is being loaded by an MS-DOS device driver or application. Remove the duplicate entry from the SYSTEM.INI file and restart Windows. CAUSE ===== Both CO/Session and Windows for Workgroups install a virtual communications driver (VxD). When Windows for Workgroups upgrades, it places a second VxD in the [386Enh] section of the SYSTEM.INI file. Even though these drivers have different filenames, Windows for Workgroups sees them as duplicates because they are both virtual communications drivers. CO/Session originally adds: DEVICE=CS$VCD.386 Windows for Workgroups upgrade then adds: DEVICE=VCD.386 WORKAROUND ========== 1. Edit the SYSTEM.INI file with any text editor. 2. Locate the [386Enh] section and find lines similar to the following: DEVICE=CS$VCD.386 DEVICE=VCD.386 NOTE: The line may read DEVICE=VCD$CS.386 3. To enable the default Windows for Workgroups driver, insert a semicolon (;) at the beginning of the DEVICE=CS$VCD.386 line, as follows: ;DEVICE=CS$VCD.386 4. To enable the CO/Session driver, insert a semicolon (;) at the beginning of the DEVICE=VCD.386 line: ;DEVICE=VCD.386 MORE INFORMATION ================ For additional information concerning functionality of CO/Session and Windows for Workgroups, contact Triton Technologies, Inc. CO/Session is manufactured by Triton Technologies, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 3.1 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.