DOCUMENT:Q62439 30-OCT-1999 [win95x] TITLE :During Reconfiguration, Setup Won't Accept Correct Disk PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run SETUP.EXE from Microsoft Windows to change the system configuration, the Setup program checks the hard drive for the necessary files. If the files are not already on the hard drive, SETUP.EXE refers to the SETUP.INF file for the locations of the files on the source disks and prompts you to insert the correct disk in drive A. If you attempt to use 5.25-inch disks after originally installing from 3.5-inch disks or attempt to use 3.5-inch disks after originally installing from 5.25-inch disks, the Setup program may continue to prompt for the correct disk at some point during installation. CAUSE ===== This problem occurs because the SETUP.INF files differ between the 3.5-inch and 5.25-inch versions. WORKAROUND ========== If you no longer have the same size disks from which you originally installed, you can work around this problem by backing up the SETUP.INF file in the Windows SYSTEM subdirectory. Then replace it with the SETUP.INF file (which is not compressed) on Disk 1 of the source disks that you want to use. MORE INFORMATION ================ This behavior can be reproduced as follows: 1. Install for a VGA monitor from 3.5-inch disks. 2. Run SETUP.EXE. 3. From the Options menu, choose Change System Configuration. 4. Choose EGA. 5. When prompted for a disk, try all five 5.25-inch disks. By trying all five disks each time Setup prompts you for a new disk, you can get past several prompts. However, eventually Setup prompts you for Disk 5 and refuses to accept any of the 5.25-inch disks. NOTE: This test does not work if you have previously installed for EGA because the required files will already be on the hard drive. Additional query words: 3.0 3.00 3.0a 3.00a 3.1 3.10 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.