DOCUMENT:Q88530 30-OCT-1999 [win95x] TITLE :Early AST RAMpage Boards May Require Upgrade for Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= When running Microsoft Windows operating system on a computer using an early model AST RAMpage memory board, you may experience disappearing mouse pointers and incorrect keyboard input. According to AST technical support, you should be using version 6.1 or later of the AST RAMpage board when running Windows. MORE INFORMATION ================ Additional things to check on the RAMpage board: 1. Look at the soldered side of the board and find a printed circuit board part number ending with -302C or -302D. 2. If the part number ends in -302D or higher, you have a good board. 3. If the part number ends in -302C and there is a wire jumper running along the back of the board, you have a good board. 4. If you have a -302C board without a jumper, you must have your board upgraded. 5. If you have a board earlier than -302C, it will probably not work correctly and should be upgraded. Additional query words: 1.x 2.03 2.10 2.11 3.00 3.00a 3.10 3.11 ems xms 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.