DOCUMENT:Q121348 17-OCT-1999 [win95x] TITLE :Err Msg: Cardware Requires 386 Enhanced Mode PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to run Windows in standard mode or when you run Windows or Windows for Workgroups Setup, you receive one of the following messages: Cardware requires 386 enhanced mode. -or- Setup error Cardware requires 386 enhanced mode. CAUSE ===== Cardware is a memory-resident device driver that requires a protected-mode interface. When Windows initializes real mode during Setup, Cardware interrupts with an error message and discontinues Setup. WORKAROUND ========== To work around this problem, use the uninstall utility located on the Cardware installation disks. Run the uninstall utility once, run Windows Setup, then reinstall Cardware. (This is the preferred method.) As an alternative, you can edit the CONFIG.SYS file to remove the reference to Cardware and then restart your system. Windows Setup will then run without generating the aforementioned errors. After you install Windows, you must reinstall the Cardware utility to update the appropriate files. MORE INFORMATION ================ Cardware is manufactured by Award Software International, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 3.11 protect mode enh win /s err msg 3rdparty ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.