DOCUMENT:Q70458  09-NOV-1999  [win95x]
TITLE   :Err Msg: Missing *.GRB File with Genoa Graphics
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.0,3.0a
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows versions 3.0, 3.0a 
-------------------------------------------------------------------------------

SUMMARY
=======

Microsoft Windows 3.0 may display the error message "Missing *.GRB file" or may
not be able to run in the 386 enhanced mode if the Genoa 6000 series VGA drivers
are not installed correctly.

RESOLUTION
==========

Use the following procedures to install the Genoa 6000 series graphic video
drivers:

1. Copy all files from the Genoa drivers disk WIN30 directory to the directory
   where Windows resides on your hard disk.

2. From the Main Group, select the Windows Setup icon.

3. Select the Options Title.

4. Select Change System Settings.

5. Select the Display line, and choose the correct Genoa driver.

6. Add the following line to the SYSTEM.INI file under the [386Enh] section to
   exclude Windows from using the C600-C7FF address in the adapter segment:

   EMMEXCLUDE=C600-C7FF

MORE INFORMATION
================

The Genoa 6000 series graphics cards are VGA graphic cards that also provide
1024 x 768 16-color resolution. These drivers support the following video
display resolutions:

   640 x 480  16-color  Windows version 3.00 supplied VGA.DRV
   800 x 600  16-color  G640256.DRV
   1024 x 768 16-color  GVGA1K.DRV
   640 x 480  256-color GVGA86.DRV

Drivers can be downloaded from Genoa's bulletin board service (BBS). Download the
file 34WIN3.EXE. This is a self-extracting archive file.

The product included here is manufactured by a vendor independent of Microsoft;
we make no warranty, implied or otherwise, regarding this product's performance
or reliability.

Additional query words: 3.00 win30 3rdparty windrvr 3.00a

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a
Version           : WINDOWS:3.0,3.0a

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.