DOCUMENT:Q84937 03-OCT-1999 [win95x] TITLE :Err Msg: The Microsoft Windows 32-Bit Disk Driver (WDCTRL)... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you run Windows version 3.1 in 386 enhanced mode with the 32-bit disk access feature enabled, the following error message may appear: The Microsoft Windows 32-bit disk driver (WDCTRL) will not be loaded because WDCTRLDISABLE=Y is set in this machine's environment. Remove this environment string and the 32-bit disk driver will load normally. To continue starting Windows without using the 32-bit disk driver, press any key. CAUSE ===== This error message occurs when there is an environment variable called WDCTRLDISABLE being set at the MS-DOS level before Windows is started. RESOLUTION ========== To correct this problem, use the MS-DOS SET command to check for the existence of WDCTRLDISABLE, and if it exists, type the following at the MS-DOS command prompt to clear it: SET WDCTRLDISABLE= If necessary, edit the AUTOEXEC.BAT file in a text editor such as Notepad or the MS-DOS Editor to remove the WDCTRLDISABLE=Y setting. Additional query words: err msg WIN386.EXE ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.